Take a tour
of LiveAgent

Explore and find out what makes LiveAgent the right help desk software for your business.
  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Take a tour
of LiveAgent
Take a tour
of LiveAgent
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of LiveAgent
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Better customer experience with LiveAgent

LiveAgent can help you build better customer relationships, and help your customer service team provide an overall better service in every regard. Improve your ticket resolution times and have better customer conversations without draining your credit card to the max.

LiveAgent offers a multi-channel toolset that helps you provide support via every popular customer service channel. Take advantage of more than 130 features and 200+ integrations that can help you every step of the way. Get started with our free 14-day trial and start improving your customer communication today!

  • LiveAgent Sourceforge leader for winter 2023 badge
  • Capterra Best Value 2022 award badge
  • Capterra Shortlist badge 2022
  • Software Advice front runner 2022 award badge

All support channels under one roof​

LiveAgent can manage all of your startup customer communication efficiently.

LiveAgent - multichannel help desk
LiveAgent multichannel help desk software

Explore our wide range of tools and features

Discover how our toolset can help you improve your communication capabilities.

LiveAgent's help desk tour

Help Desk Software

LiveAgent has everything a modern help desk requires. Our state-of-the-art software is full of efficiency features that will help you turn every ticket status from open to solved in no time.

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Help Desk Software
Help Desk Software


LiveAgent relies on a state-of-the-art ticketing system that can manage and organize your customer communication.

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Social Media

Provide convenient support and handle requests with Facebook, Twitter, Instagram, Viber, and WhatsApp.

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Social Media
LiveAgent's live chat

Live Chat

One of the fastest live chats available comes packed with features that can help you sell more and reply faster.

Discover live chat

Knowledge Base

Create a customer portal with a knowledge base full of useful articles, guides, forums, or even answers to FAQs.

Discover knowledge base

Knowledge Base
LiveAgent's call center tour

Call Center

LiveAgent call center can handle inbound and outbound calls, and it comes with features like IVR and callbacks.

Discover call center

LiveAgent can fit into any type of business

LiveAgent tools and features are suitable for use in many types of businesses in any industry.

Bussiness solutions

LiveAgent is the right fit for any niche and any type of business. Discover what it can do for various types of businesses and how it can help you improve.

Industry solutions

If you’re looking for the right help desk system for your startup, you’re at the right place. See why you should choose LiveAgent.

Use cases

LiveAgent brings positive change to many companies worldwide. Read stories of our customers and see how they improved their business with LiveAgent.

LiveAgent can fit into any type of business

Over 190 CMS & Payment Gateways integrations with LiveAgent

Integrate, Automate, Innovate

Over 190  CMS & Payment
Gateways integrations
with LiveAgent

Learn more with LiveAgent

LiveAgent is more than just software. We help businesses learn, and we provide solutions for customer support teams free of charge.

The story behind LiveAgent

Find out more about the team behind LiveAgent help desk software and our success.

About us

The LiveAgent team

Our team is dedicated to creating affordable and efficient help desk software for any type of business. We believe that providing excellent customer service should be standard practice, regardless of business size or niche. At LiveAgent we do our best to innovate and evolve our solutions. We strive to help customer support teams all over the world to do their best work and create happy customers.

The LiveAgent team
The LiveAgent team


Our success

All members of our team take pride in making our product better each year, and everyone does their best work to succeed. LiveAgent has received numerous awards from the most popular software review websites in multiple categories. We became one of the industry leaders and consecutive winners of multiple award categories. 

  • Winner of multiple awards by popular review sites
  • Winner of the Fastest Implementation Software award

Long-term benefits

Why companies
trust LiveAgent

LiveAgent is used by customer service departments worldwide. Improve your help desk with fast service delivery, seamless communication via multiple channels, and more.

Business benefits

  • Increased response time
  • Multi-channel communication
  • Automation and organization features
  • Easier workflow with features and integrations

Positive impact

  • Satisfied and happier customers
  • Better customer ratings
  • Increased customer loyalty
  • Faster communication and satisfaction

Over 30,000 businesses can’t be wrong

Check out our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your business partners.

“Check out our success stories and testimonials and find out how can LiveAgent boost your customer support.”

Over 30,000 businesses can’t be wrong

Transparent and fair pricing

No contracts, no hidden fees, month-to-month billing only. Fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.

$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

Frequently asked questions

What is LiveAgent?

LiveAgent is an award-winning multi-channel help desk software with a state-of-the-art ticketing system. It offers a wide range of features, a large number of integrations, and it can handle every important customer communication channel and unify them into one place.

How can you use LiveAgent?

You can use LiveAgent to improve your customer communication over email, live chat, calls, a customer portal with a knowledge base, and social media with messaging apps - Facebook, Twitter, Instagram, Viber, and the newly added WhatsApp.

How often does LiveAgent get updates?

LiveAgent gets regular updates to new versions roughly once per month, but minor updates are usually implemented right away regardless of version number. You can read about updates, fixes, tweaks, and new features in the LiveAgent blog.

How can I contact LiveAgent?

All contact details are visible at the footer of our website, on each of our pages. You can contact our support team via email, live chat, and phone. You can also visit our customer portal, browse our knowledge base, or engage in a forum conversation.

How do I pick the right LiveAgent features?

The best way to approach this is to consider what are the most used customer communication channels in your business. LiveAgent offers four plans designed to be suitable for most businesses worldwide.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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You Will Be in Good Hands!
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