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Discover how LiveAgent improves your webhosting business.

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Boost advocacy

Create a positive CX that will make your customers talk.


Cut down response times

Improve first response rates with automated ticket routing.


Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for Web hosting industry

Complete your digital world presence with LiveAgent and provide a top-notch customer service.

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Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.

Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.

Attract new customers and increase customer lifetime value by providing unforgettable experiences that create positive word of mouth.

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Grow your revenue
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Be always online & available

Web hosting and server maintenance requires a lot of attention and focus, just like your customers. Single and short bug can cause a lot of issues for infrastructure and your success. Inform your customer immediately on real-time live chat and provide them the right solution for their needs.

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Lower the support load

Questions, requests, issues, inquiries… Your clients have all kind of concerns which need to be solved. Build your own customer portal tied with knowledge base and FAQ and give your client the opportunity to look for the answers on their own. Your support agents can now focus on different aspects as well as provide more personal based helps.

Combine multiple channels

Break the borders of multiple channels, which your customer use to get in touch with you. Start solving issue on live chat during business hours, continue in the ticket during evenings and finish the request on the next day via call. Everything from the same place – nice and neat. Watch your revenue grow.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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What is help desk software for a Webhosting company?

Help desk software for Webhosting company is basically software for efficient customer service. The software offers different pricing plans to satisfy different customer needs. For instance, if you have a huge customer base, like a Webhosting company, you might need a full-featured help desk software - so you can provide the best customer experience.

Why should a Webhosting company have help desk software?

Customer service can break or make your business. Thus, having efficient support on each platform is crucial. LiveAgent is an omnichannel solution for your customer support. So, it allows you to deal with all customer inquiries from one dashboard without hiring additional staff.

How can your Webhosting company benefit from LiveAgent?

The benefits include improved revenue, customer experience, and customer satisfaction. Moreover, it saves time, money and reduces the churn rate.

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