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TOP POST
![The 25 best WordPress live chat plugins]()
The 25 best WordPress live chat plugins
You may be asking yourself “What is the best live chat software for WordPress?” or “How can I add a… Learn More
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TOP POST
![15 templates to write awesome customer service emails]()
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
![10 Reasons Why You Should Implement a Live Chat]()
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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![How can chatbots improve customer service?]()
How can chatbots improve customer service?
In recent years, more and more customers have moved online which means that businesses need to adapt their business strategy… Learn More
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![How LiveAgent’s customer support uses WhatsApp]()
How LiveAgent’s customer support uses WhatsApp
Instant messaging apps are all the rave these days. In particular, WhatsApp has been incredibly popular in the field of… Learn More
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![Top eight remote working tools to help you increase productivity]()
Top eight remote working tools to help you increase productivity
The one thing that has been proven and asserted multiple times in the current global business landscape is that work-from-home… Learn More
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![How to use localization to boost global customer experience]()
How to use localization to boost global customer experience
When was the last time you purchased something online? Would you have bought it if you couldn’t read the product… Learn More
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![Top email security tips for sales and marketing teams]()
Top email security tips for sales and marketing teams
The prevalence of phishing via malicious emails makes phishing a major threat to email security. Among the most common methods… Learn More
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![LiveAgent 5.35 – Another round of improvements and fixes]()
LiveAgent 5.35 – Another round of improvements and fixes
Another round of improvements, tweaks, and fixes is coming with the new LiveAgent 5.35 update. It’s bringing both significant and… Learn More
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![LiveAgent 5.34 – Bringing a plethora of improvements]()
LiveAgent 5.34 – Bringing a plethora of improvements
LiveAgent is coming with a new and updated version that brings a significant amount of fixes and some great improvements… Learn More
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![How to use WhatsApp for customer service]()
How to use WhatsApp for customer service
Using WhatsApp for customer service is an excellent way to create a direct communication channel between you and your clients.… Learn More
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![8 Best Practices to Improve Your eCommerce Store’s User Experience]()
8 Best Practices to Improve Your eCommerce Store’s User Experience
The term ‘eCommerce experience’ is quite broad, incorporating everything that goes into making an online buying experience easy and seamless… Learn More
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