If you’ve ever tried to contact a particular company and received no response, then you probably know the frustration of wondering whether or not the intended recipient even got your message. It can be tempting to give up after a few attempts, but did you know that a polite follow up email can sometimes get through?
Today we’ll discuss some tips for writing effective follow up messages after not getting a response and provide some template emails that you can adjust to your own needs.
It’s always a good idea to follow up after you’ve contacted someone by email and haven’t received a response. A lack of reply could mean that the recipient is not interested, or it could mean that they’re just busy or have hundreds of emails and haven’t had a chance to look at yours yet.
By following up, you can remind them that you still want to pursue the topic of your first email. You’ll also give them a chance to tell you if they are not interested.
Plus, it might jog the recipient’s memory and get them to finally respond to your message. You never know, they may have been out of town or busy with other projects and simply missed your email.
The subject line of your email should be clear and concise. Something like, “Following up on my previous email regarding [topic]” or “Checking in about [topic]”. You want to make it easy for the recipient to see what your email is about, so they can decide whether or not to open it.
Adding “no response” to your title is probably not the best idea since it might make the recipient feel like they’re being called out. You never know what the reason for their lack of response may be, so it’s best to just keep it simple because otherwise you may come across as pushy.
First, don’t take it personally if you don’t get a response to an email. It could be that the recipient is busy or simply didn’t see your message.
That said, there are a few things you can do to increase the chances of the recipient replying to your follow-up email. First, make sure that your initial message was clear and concise. If it wasn’t, your follow-up email should be even more so. Get to the point quickly and explain why you’re writing again.
Include information on why you’re keen to do business and remind the recipient about your key experience
It might also be helpful to include a link to your online portfolio or website even if you have done so before. Don’t forget to add a few contact methods so it’s easy for them to get in touch.
Finally, end your email message with a call to action. For example, you could say something like “I’ll follow up again in a week, in the meantime, please don’t hesitate to contact me if you have any questions”. This shows that you’re still interested in the topic and willing to continue following up, without being too pushy.
You can set this message up as an automated email reply, however, don’t forget to personalize and tailor it to your specific client.
What to avoid in a follow up email after no response? There are a few mistakes that people often make:
Don’t be too pushy or else you’ll come across as desperate. This is a fine line to walk, but err on the side of caution and avoid sounding like you’re demanding an answer from them. There’s no need to beg for a response.
“It’s been two weeks and I still haven’t heard back from you. I’m just wondering if you received my email?”
This sounds a little demanding and could come across as rude. A better way to phrase this would be:
“I hope you don’t mind me reaching out again. I just wanted to make sure you received my email from a few weeks ago and ask if you have an update?”
This is more polite and gives the recipient an easy way out if they’re not interested.
When you’re following up, make sure to include a sufficient amount of detail so that the recipient will know who you are and what you’re talking about. You must include the topic of conversation and the date on which you last made contact. This will help jog their memory if they’ve forgotten about you.
Many emails don’t include enough information, so the person reading it will have no idea who the sender is or what order of business they are referring to. Adding your details, attachments, and any documents or your portfolio again will be helpful for the recipient.
Don’t send too many follow up emails as this will just annoy the recipient. Once a week is a plenty. If you’ve sent multiple emails and still haven’t heard back, it’s time to give up. Sending more than one follow up email is okay, but leave enough time in between each one so you don’t seem desperate.
Lastly, you can try following up with a phone call. It might seem old-fashioned, but sometimes it’s the best way to get in touch with someone if you get no response. Just make sure that you don’t call right after sending an email – that would be too much.
When you’re getting in touch with someone, make sure you have the correct address. It would be a shame to put all this effort into writing a polite follow up email only to have it go to the wrong person. Do your research and double-check that you have the right contact details before hitting send.
If you are not entirely sure who to send your message to, you can CC or BCC someone else on your follow up email. This could be a mutual friend or colleague who might be able to nudge the person you’re emailing to respond. Only do this as a last resort, though.
It’s important to be polite when you’re emailing someone. You don’t want to come across as rude or demanding. Be courteous and respectful, even if you’re feeling frustrated about not receiving a response.
A simple “please” or “thank you” can go a long way to making your email more polite and professional. There may be many reasons why you haven’t received a response yet and it’s important to remember that the recipient may be busy.
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Following up after you’ve sent an email is a good way to show that you’re interested in the topic that you first made contact about and remind the recipient about your business. Just make sure that you have a plan and know what to avoid before you start emailing people. When done correctly, a follow up email can help you seal the deal.
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